Reservations & Payments

How and When is Payment due?

Payment to Kosher Travelers is acceptable using an international credit card, bank transfer, personal check, or cash. Price in full must be paid by the specified due dates on the reservation forms.

When is my Reservation Confirmed?

• Your reservation will be confirmed once Kosher Travelers has received your completed form and your paid-up deposit.

Are Group Discounts Available?

Discounts are available for large group bookings. Please speak with one of our Kosher Travelers consultants for further information.

Please Note: Most prices are quoted per person based on twin share, please enquire about a single supplement or prices for triple share.

A Traveler’s Check List

What Passport and Other Documentation are required?

You are responsible for obtaining the required passport and visa for the destinations you wish to visit. Your Kosher Travelers consultant can advise you on the documentation required. Still, Kosher Travelers cannot refund clients denied entry to a destination due to the lack of the necessary travel documentation.

Am I required to obtain Travel Insurance?

It is strongly advisable to have comprehensive travel insurance for all tours and hotel vacations. Taking out an appropriate private and Covid medical insurance policy is required for all Kosher Travelers participants. Our expert travel consultants will provide the exact details of the recommended insurance coverage for your holiday, or you can purchase directly online via our website.

Transfers and Embarkation

Connecting flights to cruise and tour starting points can be arranged separately or through Kosher Travelers flight consultants. We strongly suggest taking an early flight for all cruises. The ships are prompt and will not wait in port if you have a delay. Before all tours and cruises, we will be in touch with all travel requirements for all trips.

Travelling Kosher

What is the level of Kashrut Supervision?

Kosher Travelers is committed to providing Kosher food of the highest quality under strict supervision. Kashrut on hotel vacations and tours is under the direct control of the local orthodox rabbinical authorities. In countries where such supervision is not available, Kosher food is prepared under the supervision of a traveling Mashgiach with the group.

How do we observe Shabbat and Yom Tov?

• We have a synagogue on site with Torah Readings and Shiurim
• Total provision for Kiddush and Havdalah requirements
• Shabbat candles are supplied to our guests
• Shabbat elevators are available in most hotels, and provisions are made for electronic doors where possible. On most cruises we have a non-Jew operating the elevator. 

General Questions

Teenagers and Children – are they welcome?

Children are very welcome on Kosher Travelers' vacation packages. Many hotels and cruise lines offer attractive discounts on children sharing with parents and Family Plan rates and special children’s programs and activities. Your Kosher Travelers consultant has full details of discounts available to children accompanying their parents.

What is the Dress Code?

Dress requirements vary according to the tour destination, the season of the year, and the type of tour selected. 

For tours in tropical areas, it is essential to bring appropriate head coverings and suntan lotions. Before each tour, cruise, or Chag program, we will send you a comprehensive list of all requirements and applicable dress codes so that you can pack accordingly.

Do you cater to Special Dietary Needs?

Kosher Travelers will do their very best to accommodate special dietary requirements providing that these requirements are clearly stated at the time of booking.

What standard of accommodation do you use?

All accommodation provided meets the highest standards combined with comfort, luxury, and first-rate service.

What languages do the tour guides speak?

All our tours are conducted in English.

Are your trips fully escorted?

All of our group tours and cruises are fully escorted and hosted by an experienced tour leader, distinguished for their knowledge of the locality, its history and culture, as well as fascinating Jewish connections.

Cancellation & Refund Policy

If a guest cancels for any reason, the following cancellation penalty fees apply:

• Thirty days or more: Full refund receivable less $100 Administration fee p/p
• Within 30 to 15 days before arrival date: 30% of the total amount.
• Within 15 to 08 days before arrival date: 50% of the total amount.
• Within eight days of arrival date and no show: 100 % of the total amount
• Guests who are forced to cancel their trip before arrival at Hotel due to Covid 19 illness with formal medical certification will be refunded in full for their specific room, less an administration fee of $100 per person.
• If a Government-imposed lockdown prevents airports or hotels from operating, guests will be refunded in full less an admin—a fee of $100 p/p.
• All Ministry of Health standards will be strictly enforced.

We look forward to hosting you… safe traveling and Nesia Tovah!