Terms And Conditions

Reservations & Payments

How and When is Payment due?
Payment to Kosher Travelers is acceptable using international credit cards (Visa and MasterCard), bank transfer, personal cheque or cash. Payment in full must be paid by the specified due dates.
When is my reservation confirmed?
Your reservation will be confirmed once Kosher Travelers has received your confirmation that all booking details are to your satisfaction, that we have received a completed Booking Form and the deposit, and any insurance premium that is required.

Within 7 days of receipt of the above, confirmation of your booking will be sent to you via email, fax or letter.
Teenagers and Children – are they welcome?
Children are very welcome on Kosher Travelers holidays. Many hotels and cruise lines offer attractive discounts on children sharing with parents and Family Plan rates as well as special children’s programs and activities. Your Kosher Travelers consultant has full details of discounts available to children accompanying their parents.
Are there Group Discounts?
Attractive discounts are available for large group bookings. Speak with one of our Kosher Travelers holiday consultants for further information.

A Traveler’s Check List

What Passport and Other Documentation are required?
Be Sure we have your legal passport name spelled correctly.
For Alaska and Caribbean Cruises, USA citizens will need:

Adults : Passport or birth certificate & driver’s license

Children : only need a birth certificate.

For Europe : EVERYONE must have a passport. You must check on Visa requirements for each country you are visiting.

Most foreign nationals will be required to have a Passport and Visa to enter the US and Canada.

IMPORTANT NOTE : You are responsible for obtaining the required passport and visa for the destinations you wish to visit.
Your Kosher Travelers consultant can advise you on the documentation required but Kosher Travelers cannot refund clients denied entry to a destination due to the lack of the required travel documentation.

Tell me about Travel insurance?
We strongly recommend travel insurance for our cruise passengers. Please make sure you fill out and mail the application within 7 days of booking your cabin.

It is advisable to have comprehensive travel insurance for all tours and hotel vacations.

Taking out an appropriate private medical insurance policy is required for all of Kosher Travelers holidays.

Our expert travel consultants will provide the exact details of the recommended insurance coverage for your holiday or you can purchase directly online via our website.
What is the Dress Code?
Dress requirements vary according to the tour destination, season of the year and type of tour selected. For example, with certain cruise lines it is customary for passengers to dine wearing formal evening dress, whereas with other cruise lines informal dress is perfectly in reservation.

For tours in tropical areas it is essential to bring appropriate head coverings and suntan lotions. Your Kosher Travelers consultant is happy to advise you on the kinds of clothing and other personal items it is recommended to bring on your selected tour.
Transfers and Embarkation
Connecting flights to cruise and tour starting points can be arranged separately or through Kosher Travelers. We strongly suggest taking an early flight for all cruises. The ships are prompt and will not wait in port if you have a delay.

Traveling Kosher

What is the level of Kashrut Supervision?
Kosher Travelers makes no compromise on the quality and supervision of their kosher culinary cuisine at sea. Our cruises are under the rabbinical and kashrut supervision of Rabbi Ori Einhorn, a Kashrut supervisor certified by the Rabbinate of Israel.

• All meat on cruises is Glatt Kosher.
• All dairy products are Chalav Yisrael

Kosher Travelers is committed to providing Kosher food of the highest quality under strict supervision. Kashrut on hotel vacations and tours is under the direct control of the local orthodox rabbinical authorities. In countries where such supervision is not available, Kosher food is prepared under the supervision of mashgichim certified by the Israeli Chief Rabbinate, or another internationally recognized Kashrut authority
How do we keep Shabbat and Yom Tov?
• We have full Minyanim with Torah Readings and Shiurim
• Full provision for Kiddush and Havdalah requirements
• Shabbat candles are supplied to our guests
• Shabbat elevators are available in most hotels and provisions are made for electronic doors where possible
• Care is taken to ensure a continual availability of hot drinks and light refreshments.

General Questions

Do you cater for Special Dietary Needs?
Be Sure we have your legal passport name spelled correctly.
For Alaska and Caribbean Cruises, USA citizens will need:

Adults : Passport or birth certificate & driver’s license

Children : only need a birth certificate.

For Europe : EVERYONE must have a passport. You must check on Visa requirements for each country you are visiting.

Most foreign nationals will be required to have a Passport and Visa to enter the US and Canada.

IMPORTANT NOTE : You are responsible for obtaining the required passport and visa for the destinations you wish to visit.
Your Kosher Travelers consultant can advise you on the documentation required but Kosher Travelers cannot refund clients denied entry to a destination due to the lack of the required travel documentation.

What standard of accommodation do you use?
All accommodation provided meets the highest standards combined with comfort, luxury and first-rate service.
What languages do the tour guides speak?
All our tours are conducted in English.
Are your trips fully escorted?
All of our group tours and cruises are fully escorted and hosted by an experienced tour leader, distinguished for their knowledge of the locality, its history and culture as well as fascinating Jewish connections.
Can I make changes to my itinerary after confirmation?
Kosher Travelers makes every effort to make any changes that you require, subject to availability. Changes in flights are subject to the airline regulations and changes in tours subject to the tour conditions. We do reserve the right to pass on an additional charges incurred due to changes requested by the client after the holiday has been confirmed.
What happens if Kosher Travelers cancels my trip?
Kosher Travelers will notify you of any cancellation 30 days in advance. We will either refund your holiday cost in full, arrange for you to travel to your destination at a later date, or offer you an alternative holiday destination.

Cancellation Policy & Travel Insurance

Unless otherwise specifically stated in writing with respect to a particular tour or cruise, passengers, who cancel for any reason including medical or family reasons, are subject to the following per person cancellation fees:

Cruises

All bookings are fully refundable less $100 administrative fee until 90 days before sailing when payment in full is due. for group bookings of 5 or more cabins, $500 deposit p/p is non refundable, therefore we strongly recommend purchasing travel insurance. We strongly recommend the Purchase of cancellation insurance to avoid the penalties stated above.

Hotels

All bookings are subject to our cancellation policy as per Booking Form

Insurance

Please ensure that you have adequate insurance cover. We strongly recommend comprehensive travel coverage. Kosher Travelers will not be held responsible for any loss or damage to: Luggage, accidents en-route, etc.

Click here to reservation travel insurance now!

We look forward to hosting you… safe travelling and Nesia Tovah !

Contact us

ISRAEL:
+972 2 992 9801

USA:
+1 646 240 4118

EUROPE:
+44 207 048 6168

SOUTH AMERICA:
+972584020074

AUSTRALIA:
+61 39 999 7496

SOUTH AFRICA:
+2783 377 1908

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